Technology

Businesses aim to deliver quality software quickly, and any hiccup in this process can lead to lost revenue, unsatisfied customers, and missed market opportunities. One powerful tool that enables this rapid yet reliable delivery is test automation. Incorporating test automation within the product delivery lifecycle enhances efficiency, reduces human error, and ensures quality at every […]

As AI-powered bots become essential in business operations, it’s crucial to ensure that they meet performance goals, particularly Service Level Agreements (SLAs). The ideal setup is one where bots and humans work collaboratively, with humans understanding and guiding bot actions to optimize workflow, solve complex cases, and meet SLAs. Let’s explore how a human-in-the-loop model